Revere WIKI - Client Services

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**Best practice guidance for collaborating with the Motion Graphics team to ensure collaboration, quality and efficiency.**

**__Scheduling__**\\

Client Services to ensure one of the following task categories is clearly stated in the task section:\\
   *Video concept task – e.g. storyboarding, concepts, video shoots, ideation\\
   *Video development task – e.g. video scripts, subtitling, annotations, voice-over\\
   *Video production task – e.g. producton\\
   *Video output task – e.g. output, proofing, final files delivery\\

This will ensure the resourcing team understand requirements and where resource should be allocated and what collaboration might be needed.  \\ \\
If the team are creating a task where a project support has already been assigned, e.g. they raise a video production task for the roll-out of a wider campaign concept that has Rintje worked on then, they should make this clear to support Jon.\\ \\

**__Resourcing – Video concept task __**\\ \\
If not directly owning the task, either Rintje Barnes or Jez Lewis will be assigned as a collaboration partner. \\ \\
Responsibilities:\\ 

   *Jon – When assigning a task make sure in the task thread it is communicated to the Client Services owner who the project support will be \\
   *Client services – When arranging briefing calls/meetings make sure the project owner and collaboraiton partner are both on the call\\
   *Studio task owner – Make sure they understand who is supporting them on the task, the check-ins that have been agreed within the studio team and what the stages of sharing WIP with Client Services will be.\\

**__Resourcing – Video development task / Video production task__**\\

If not directly owning the task, either Rintje Barnes or Jez Lewis will be assigned as a collaboration partner.\\ \\
Responsibilities:\\ 

   *Jon – When assigning a task, make sure in the task thread it is communicated, if anyone needs to join the briefing meeting.\\
   *Client Services – Invite project support to briefing/check-in meetings if you have been communicated to that there is a collaboration partner on the project \\
   *Studio task owner – Share your work with your collaboration partner as agreed (if one is assigned). \\

If no partner is assigned, all work should be shared with either Senior Designer/Rintje Barnes before sharing with Client Services. To do this please assign the task on Radar directly to them with clarity about support/review requirements. It is your responsibility to make sure this is done in a timely manner and the input is gathered at the right stage in the task so the deadline can still be achieved.  \\ \\
Revere WIKI - Client Services

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